KYC Troubleshooting Guide
Common reasons for KYC failures and how to fix them using only the official in‑app flow.
Name/document mismatch
Ensure your Pi profile name matches your government ID; correct typos before submission.
Image quality & cropping
Provide sharp, well‑lit photos, avoid glare, and keep all corners visible.
Unsupported docs/formats
Use supported IDs. Avoid uploading to any third‑party site or bot that claims to ‘help’.
Note: Status, listings, and KYC policies change. Confirm via minepi.com and official channels.